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plant warranty

We sell plants of the highest quality and proudly stand behind many of them with the warranties listed below.

 
Nursery Stock (Trees & Shrubs)
  • 1 Year Warranty — 50% Store Credit
    Applies to trees and shrubs planted by the customer

  • 2 Year Warranty — 100% Store Credit
    Applies to trees and shrubs installed by the installation teams from Sullivan's Hardware or Allisonville Home & Garden by Sullivan

 
Perennials
  • Covered through October 1st of the year purchased, 50% Store Credit

 
Annuals 
  • Annuals, including hanging baskets, are not covered under warranty

 
Warranty Conditions

Plant warranties apply only to plants that are dead and have failed to return/grow back. Plants experiencing temporary stress, transplant shock, weather damage, wilting, or cosmetic decline are not considered dead plants under warranty coverage.

To request a replacement or store credit, customers must provide:

  • Proof of purchase

  • Photos showing the plant did not survive (preferred)

All warranty claims are subject to management approval. Approved claims will receive store credit for the original purchase amount based on the applicable warranty terms.

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